ORDERING

After you choose your products, quantity, payment mode – click next. Fill in the form. Double check your data. The system verifies some data automatically and may return some mistakes or omissions. Click Accept. You will see Order Confirmation. Click Buy. The Order Confirmation will be sent soon to you to the e-mail/fax you input.

DELIVERY

Processing time - 5 to 7 business days.

We cooperate with Poczta Polska as a shipping agent. We use normal shipment service as a standard.

If there is a risk of delay on our side you will be informed.

Customer who decides to buy and fills in personal data hereby agrees the data are used for order fulfillment requirements.

According to art. 2.2 of the Act on Specific Conditions of Retail Sale of July 27, 2002 and Civil Code (Dz. U. of 2002, No. 141, pos. 1176) Customer will receive order confirmation together with delivery.

The Store shall not be responsible for any delay or non-delivery resulting from incorrect data. In case order is not delivered as a result of incorrect address data, the Store has right to demand a fine from Customer equal to documented shipping cost.

The Store has right to non-acceptance or rejection of an order.

In case of special order products 40% prepayment is required.

PAYMENT

Cash on delivery

After placing an order,  we will send you an email or a fax asking you to confirm the details. After receiving the confirmation, we will send the parcel to the given address. Then you pay to a courier on delivery.

Bank Transfer

If you choose this form of payment you will receive pro-forma invoice with bank account number and all information required to make the transfer.

Please check our bank account details:

Number: 34 1090 2851 0000 0001 1492 5390

Coventry Holdings Sp. z o.o.
ul. Wybrzeże Kościuszkowskie 43/2
00-347, Warszawa

As soon as we receive the money you order will be shipped.

Credit Card

Our company cooperates with Polcard.

Invoice
On filling in an order form you entitle the Store to issue VAT invoice to you.

In case of foreign deliveries, please contact us: sklep@decorador.pl

Payment for purchasing on amount more then 1000,00 PLN

For this you can only pay via bank transfer or credit card.

RETURN POLICY
Customer has right to return a product purchased at our store with no explanation within 14 days from purchase. The product must not be used or damaged. It has to be returned in the original packing and secured together with all documents (invoice) sent together with the product. The return is at Customers expense.

If on delivery Customer observes any damages, Customer is obliged to open the package in courier presence. If the the product is damaged in fact, a protocol of damages must be prepared and sent to the Store.
Soon after receipt of the damaged products, invoice and rightful claim new products according to the order will be sent.

Please, send the claimed products to:
Coventry Holdings Sp. z o.o.
ul. Dąbrowiecka 27B
03-932, Warszawa

Please, attach your claim. If you wish cash back instead of replacement give your bank account number and bank name.

We will NOT accept cash on delivery return shipments.

GlobalDom Sp. z o.o. has right to introduce changes.